If you own or manage a manufacturing business, quality control should be one of your main priorities. Not only can quality control issues drive customers away, it can also cause your business to lose lots of revenue. Many manufacturing businesses lose nearly 15% of their total sales revenue due to quality control issues. Rather than allowing this problem to get in the way of profitability, you need to take action.
Luckily, there are many things you can do to get your quality control issues under control. Read below for tips about how to improve manufacturing quality control.
Invest in ISO 9001 Certification
If you want to improve manufacturing quality control, you need to get your entire team involved. Getting your workforce to buy in is a crucial component of maintaining a consistent level of production quality. The ISO 9001 is the gold standard of manufacturing quality guidelines. If you implement these standards, you can easily boost manufacturing quality levels.
Getting yourself and key members of your team ISO 9001 certified is a great investment. By doing this, you can reap benefits like:
- Better customer satisfaction levels
- Grow your competitive edge
- Higher levels of product quality
- Make internal processes more efficient
- Reduce the number of production errors
Investing in ISO 9001 certification for your team is also a great way to keep them loyal. If team members see that your organization is invested in their professional growth, they are more likely to remain with your company for years to come.
Focus On Keeping Your Workspace Clean
The average manufacturing business uses several different components to bring its products to life. This can lead to raw materials, tools and devices cluttering up workspace surfaces. If you see that the various workstations in your manufacturing businesses are unorganized and dirty, you need to take action. Leaving this level of clutter in place will lead to manufacturing quality control issues.
Creating a set of guidelines for employees to follow regarding the condition of their workstations is crucial. With these guidelines, you can hold team members accountable for non-compliance. Routinely inspecting the workstations in your manufacturing business is the best way to see if your guidelines are being followed.
Reach Out To Customers For Feedback
Identifying product imperfections and problems is harder than most business owners realize. In some cases, these problems won’t be discovered until your product is in the hands of customers. Following up with your customers is a great way to see if production quality issues are affecting them.
If you start to receive negative feedback about the quality of the products your company is delivering, you need to get to the bottom of these issues immediately. Keeping an ongoing dialogue with your employees allows you to keep them loyal and fix any issues they might have right away.
Improving manufacturing quality is no easy task. With the help of ISO 9001 certification and the tips in this article, you can ensure the products you provide to the general public are defect-free.